Privacy Policy

Wild Tornado Casino respects the privacy of players and aims to handle personal information carefully, fairly and transparently. This Privacy Policy explains what information may be collected when you use the website and related services, why it is used, how it may be protected, and the choices available to you. By using the website, you acknowledge that your information may be handled as described here, subject to any rights that apply to you under Australian privacy requirements and other applicable rules.

Wild Tornado Casino holds licences issued by the Tobique Gaming Commission (licence No. 0000002) and the Anjouan Gaming Commission (licence No. ALSI-202508056-FI2), with SSL encryption and RNG-certified games across the platform.

Information we may collect

The information handled by an online casino can vary depending on how you use the website, which services you access and the checks that may be required. We collect information that you provide directly, information created when you use your account and technical information received from your device or browser. We aim to collect information that is reasonably relevant to operating the service, meeting legal requirements and providing player support.

Account and contact details

When you register or update an account, we may handle details such as your name, date of birth, residential information, username, password, email address, telephone details and preferences. We may also record information about your account status, responsible gaming settings, communications and requests made to customer support. Some details are needed to create and maintain an account, while other information helps us respond to questions and provide relevant service messages.

Verification information

To confirm identity, age, location or eligibility, we may request verification documents or other information. This can include identity documents, proof of address, photographs, information about the source or use of funds, and records of checks performed. Verification information is used to help prevent underage access, impersonation, fraud, money laundering and other prohibited or unlawful activity. You should only provide documents that are genuine, current and belong to you.

Payments and transactions

We may record payment method details, deposits, withdrawals, account balances, gaming activity, transaction dates, amounts and related reference information. Payment providers may process payment information under their own privacy notices. We do not require you to send full payment credentials through ordinary messages unless an approved process specifically asks for them. Transaction records may also be reviewed to protect accounts and meet financial, compliance and record-keeping obligations.

Device, usage and cookie data

When you visit or use the website, technical information may be recorded. This can include your IP address, browser type, operating system, device identifiers, language, general location, pages viewed, access times, referring website, login events and information about how features are used. We may also receive information about errors, performance and security events. This data helps the website function correctly, understand usage, improve services and detect suspicious activity.

How we use personal information

Personal information may be used for the following purposes. We seek to use information in a way that is connected with the purpose for which it was collected, with the operation of the website or with a legal or security requirement.

Creating, administering and securing your player account.
Processing deposits, withdrawals and other account transactions.
Providing games, website functions, customer support and requested services.
Checking identity, age, location, account ownership and eligibility.
Carrying out anti-fraud, anti-money-laundering, security and risk checks.
Detecting, investigating and preventing cheating, abuse, suspicious activity and breaches of our terms.
Communicating about your account, transactions, service changes, security matters and support requests.
Sending marketing communications where permitted and where you have provided consent or another lawful permission applies.
Understanding website performance and improving content, features and player experience.
Keeping records, responding to legal requests and meeting applicable legal, regulatory and compliance obligations.

Depending on the circumstances, information may be handled because it is necessary to provide a service you have requested, because we have a legitimate operational or security purpose, because you have consented, or because a legal obligation requires it. Where consent is used, you may withdraw it for that purpose. Withdrawing consent will not affect processing that was already carried out lawfully or processing based on another valid reason.

Marketing communications

If you receive promotional messages, you can usually opt out by using the unsubscribe instructions in the message or by contacting us. Service and security communications may still be sent when they are necessary to administer your account, process transactions or protect the website. We will not treat a marketing opt-out as a request to close your account unless you clearly ask for account closure.

Sharing, security and retention

Personal information may be shared where reasonably necessary to operate the casino service, complete requested transactions, provide technical support or meet legal and security obligations. This may include sharing relevant information with payment service providers, identity and verification providers, fraud prevention services, technology and hosting suppliers, customer support providers, professional advisers, or authorities where disclosure is required or permitted. Service providers are expected to handle information appropriately and only for authorised purposes.

Information may be processed or stored in Australia or another country, depending on the location of service providers and technical systems. Where information is handled overseas, reasonable steps are taken to support appropriate protection and lawful handling. The privacy practices of external providers may also apply when they process information under their own services, so you should review their notices where relevant.

We use reasonable administrative, technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, secure systems, monitoring, authentication processes and staff or supplier procedures. No online service can guarantee complete security, so you should use a strong password, keep login details confidential and contact support promptly if you suspect unauthorised access.

Information is retained only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or disposed of in accordance with applicable requirements.

Cookies and similar technologies

The website may use cookies and similar technologies to remember preferences, keep you signed in, support essential functions, improve performance, understand website usage and help protect the service. Some cookies may be placed by service providers that support analytics, security or website features. You can manage, block or delete cookies through your browser settings. Disabling certain cookies may affect the availability or performance of some website functions.

Your privacy rights and how to contact us

Subject to applicable requirements and reasonable verification, you may have rights relating to the personal information we hold about you. These rights can vary depending on your circumstances, the type of information involved and the reason it is being processed. We will consider requests fairly and may need to confirm your identity before providing information or making changes.

Access: ask for information about the personal data held about you and, where appropriate, a copy of that data.
Correction: ask us to correct information that is inaccurate, incomplete or out of date.
Deletion: ask for your data to be deleted where there is no continuing lawful or operational reason to retain it.
Marketing consent: withdraw consent to marketing communications or ask us to stop using your data for direct marketing where applicable.

To exercise these rights or ask a privacy question, contact support@wildtornadocasino-online.top. Please describe your request clearly and include enough information for us to understand which account or records it concerns. For security, we may ask for reasonable evidence that you are the account holder. We aim to respond within a reasonable timeframe and may explain if a request cannot be completed, for example where information must be retained for legal, security or transaction purposes.

You can also update certain account details through available account settings or by contacting support. If you believe information is incorrect, please tell us what should be changed and, where useful, provide supporting information. If you ask for deletion, closing an account or removing marketing consent, these actions may not erase records that must be preserved or prevent essential account, security or legal communications.

Policy updates

This Privacy Policy may be updated when our services, technology, legal obligations or information-handling practices change. The revised version will be made available on the website, and the updated date or other notice may be shown where appropriate. You should review this page from time to time. Continued use of the website after an update may indicate that you have read the revised policy, subject to any rights that apply to you.